I asked for water, and Bruce and Adam and Ken and the purser named Alec, demanded I have a 4 way in the galley! Well,I had been eating peanuts from the other flight, and was thirsty ! So don't blame me! I went to confession at the airport chapel when we landed, and...Read more
Northwest ticket agents (Minneapolis, St. Paul) are the worst ever. They are unionized and about to become non-existent in their merger with Delta. They know will they not have a job in 2 years, and in the meantime they cannot be fired. As a result they take out their...Read more
I was traveling on-board Northwest flights from Newark-Liberty I'tl to Delhi via Amsterdam last Tuesday, and checked in two duly locked bags at the origin. When I collected my baggage at Delhi, I observed that the locks on one of the bags was missing. Upon checking I...Read more
WORST CUSTOMER SERVICE FROM NORTHWEST! On August 15, 2008 I was at Erie International Airport going through the TSA check point where I was stopped and directed to check my bag into NWA luggage due to liquids/hairgel in my bag. They started the boarding process for my...Read more
I'm pissed at Northwest Airlines. While treating my mother to a suprise 80th birthday and vacationing in New Orleans we were treated like "second class" citizens by the NW personnel at the Flint, Michigan airport. The incident started as soon as we exited...Read more
My son flew from Ithaca, New York to Portland, Oregon on Northwest on May 19. The flight from Ithaca to Detroit was overbooked and my son agreed to be bumped in exchange for a free round trip voucher good for one year. He ended up arriving in Portland 12 hours than...Read more
On February 26th 2008, over 100 passengers were held hostage on flight 1030 from MSP to FLL. Northwest made passengers wait 7 hours on the runway before declarying an emergency to let their passengers off a plane, after not being allowed to taxi into any open gate...Read more
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